Office Manager at Best Process Solutions Inc

About Adaptive Engineering Solutions

We provide detailed engineering analysis, long-experienced knowledge of systematic design methods, key professional judgement and practical advice to bring you competitive advantages.

"I'm sure I can engineer you a solution
AND enhance your process!" Gordon Mucklow, MD

About Adaptive Engineering Solutions

Our engineering design process skills add value to your product developments and manufacturing process improvement projects through our experience in composite, plastic and metallic structures across Marine, Renewable Energies, Construction, Ground Transport, Aerospace and Defence sectors.

Our favourite question from you is "How? (can we do that?)".

We thrive on variety with a flexible approach to defining, analysing and solving technical and commercial problems.

Whether your products are cutting edge materials or designs, or your project aims to preserve ancient structures sensitively, we can help.

We listen to your priorities outside the engineering challenge – whether it be price, timescale, report size, confidentiality. We make it our mission to move heaven and earth to achieve your priorities.

Unlike many other engineering design companies, we track our Key Performance Indicators. Here are some of our metrics: Cost, Dependability, Reliability, Quality and Speed.

We use videoconferencing, telephone and email communications channels to work from our Isle of Wight base.
While we can easily work with local marine, renewables and construction businesses, these modern technologies mean we can also support national and European businesses. However, 3D scanning large items will usually require a site visit.

About Our Next Steps Pathway

How we respond to your enquiry

1. We will discuss your project with you (video-conferencing if helpful)
   to understand your engineering and commercial priorities

2. We will send you a copy of our Customer Service Charter

3. We will clarify exactly what sort of output you want from us

4. We will get your Quote Number and send you our Supplier Evaluation Report

5. We will then send you our Proposal

6. We will call you to answer any subsequent questions you have

How we manage your project

1. We will ask for correct authorisation and log your Purchase Order Number

2. We will arrange a Commencement Meeting (video-conferencing if necessary) where:

   • We will confirm our objectives for your Report

   • We will check what type of ongoing liaison you want, and when

3. We will then send you our Project Management Plan which includes:

   • Our named Liaison Contact's name, email & phone number

   • Our outline expected timescale

4. We will arrange a Project Review if things change during the project

5. We will send you our Report and relevant data as agreed

6. We will call to check on your satisfaction with our Report and service

7. We will keep your file safe to respond faster to your next enquiries

NOTES

• All our work for you is always confidential

• We always aim to give you best support and will inform you if we see a better way forward

• We will always explain how helpful computer-aided engineering services are for cost-effective progress

• We carry appropriate professional indemnity insurance to give you a Money-Back guarantee

• We welcome enquiries, questions, concerns and thank you's!

About Gordon Mucklow, Managing Director

Gordon Mucklow, MEng

I qualified with a MEng Degree from Exeter University in 1997, on the first year accredited as meeting the IMechE requirements for a taught Masters Degree course.

The 4 year Mechanical Engineering degree course had the first two years common to Civil, Electrical and Chemical Engineering courses, ensuring a thorough grounding in all aspects of Engineering disciplines. A third year individual ERASMUS project and study in France, and a final year group project followed equipping me well for both teamwork and the motivation to work alone.

Since then I have international experience of work in local SMEs and multi-nationals working in metals and composites, ranging from manufacturers through logistics to specialist naval architects. Having been to Australia, South Africa, America and around Europe, I met many cultures and I have the basics of French and German languages.

I have used computer-aided inspection, modelling, analysis and optimisation methods for one-off restoration projects, for component optimisation in high-stress environments like Formula1 racing cars and racing yachts, and for quality assurance in mass production.

Now at Adaptive Engineering Solutions Ltd
I manage high-value engineering design projects aiming to deliver both engineering and commercial benefits on materials including metals, plastics and composites, in various industry sectors:

1. Marine – eg extending the life of underwater seals to reduce replacement & downtime costs

2. Renewable Energies – eg turbine blade weight:strength ratio improvement

3. Construction – eg one-off lissted building restoration steels spatial optimisation

4. Transport – eg quality assurance comparison scans for Formula1 racing cars

5. Aerospace – eg scanning Leading Edge fittings to qualify manufacturing process change

6. Defence – eg confidential, no examples available (please contact us directly about your project).

I am highly motivated by trailblasing projects.
I enjoy seeking solutions to problems never tackled before. Analysing and modelling by computer allows us to find new answers and better answers – faster and with much more confidence than trial-and-error methods.

I can set my team to go well beyond traditional engineering techniques and help you:

• Save time, save money, reduce risks, reduce variance, raise quality and reliability in your manufacturing processes

• Extend lifetime, improve fit, reduce weight, increase strength, ease assembly for your products

• Gain marketing advantages: better warranty, best certification, justifying pricing, reduced returns/replacements

Also, I have a commitment to 'reduce-reuse-recycle' purposes and enjoy supporting these aims.

And in the current circumstances, I have great sympathy for engineers needing fast-turnaround results – many projects subject to contractual deadlines have been delayed by lock-down and have become urgent.

Even if you can't immediately see what you were hoping for on this website, please do get in touch to discuss how we can put together the right approach to make your project happen.

"I'm sure I can get you a better design to boost your results!"
Gordon Mucklow, MD

About Jeff Watson, Senior Engineer

Following a four-year technical apprenticeship at the British Hovercraft Corp. (BHC), I became a design draughtsman at the renamed BHC, now Westland Aerospace in the early 1980's.

Further to my apprenticeship, I attended the Isle of Wight College of Arts & Technology in 1983, on a day-release basis, to study for an HNC in Mechanical & Production Engineering. In the following 16 years or so I worked on numerous contracts mainly as a stress engineer these included; EH101, McDonnell Douglas, Dornier, Saab and de Havilland.

Other technical training has included courses on various subject such as stress analysis, MSC Linear, statics & normal modes, FEMAP, Hypermesh 7 & Abaqus non-linear & composites. Becoming an FEM specialist with the newly taken over Westland Aerospace, GKN Aerospace in 1998, I was able to work on another wide variety of contracts until 2017 when I applied for a post with Adaptive Engineering Solutions.

The move to AES in early 2018 has been a positive one where I now work in a very supportive, friendly environment with many training and development opportunities. Employees are kept abreast of company progress and plans with regular 'team building' events. AES consistently deliver on their commitments & promises to both employees and customers alike.

Jeff Watson, Senior Engineer

About Tracy Rackett, Office Manager

Working at AES has allowed me to utilise my 40 years of extensive administrative experience gained through working in a wide diversity of roles in office & project management, customer services, purchasing and personnel in manufacturing, health and education sectors.

Not having the chance to go to university, I have taken every opportunity offered to me to further my education through day release courses and in-house training etc. My qualifications range from 'O' levels, HNC in Business & Finance, certificates in personnel practice and supervisory management etc. Even at my great age, I am always willing to learn new skills and working practices. I can respond to changing priorities and pressures of work.

I think that my life skills and work experiences have helped me to become the well-rounded, competent and motivated employee that I am today. The management of AES appreciate my ability to be well organised, proactive and able to generate ideas & solutions and to generally support the work of our engineering team who are all of the same mind set.

In 40 years of working, I can honestly say that I have never been made to feel such a valuable and appreciated member of the team. The care and attention to well-being of employees is reflected in the way that we deal with our customers.

Tracy Rackett, Office Manager

About our Customer Service Charter

We have taken the time to think through the way our Enquiry and Project Management processes will affect you. We have tweaked them to be as sure as we can that they are suitable for you. Working together on your engineering challenges should be our focus, so we aim to remove as many sources of possible misunderstandings as we can from our admin and liaison processes.

We have incorporated our customer service values in our Customer Service Charter. In brief, these include:

1. adapting to your challenges

2. regular liaison throughout your project

3. providing prompt, reliable and first-class work

4. listening to your feedback, learning and responding to it

Please feel free to ask questions at any time before or during your project about how computer-aided engineering design services can help you progress your project cost-effectively. It is important to us that your project generates the outcomes you want. However, there may also be times when we realise you could save money and/or time by doing things a little differently - so we will tell you.

My aim is for us to provide you with the most helpful service. So even if this is the first time you have considered using computer-aided engineering analysis and design improvement methods, you will find it easy and rewarding.

About our Supplier Evaluation Report

We have collected all the information about Adaptive Engineering Solutions Ltd that is available in the public domain to save you time. We have also added in some more private details to give you a thorough understanding of our company. We reserve this document to send through to potential clients we are in project discussions with, to help them assess their confidence in our performance.

Office Manager at Best Process Solutions Inc

Source: https://www.aesolutions-ltd.com/about-adaptive-engineering-solutions

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